Why: Paradigm Packaging called
with an emergency situation on a Friday afternoon. Their existing
Alpha server was having problems with a corrupted disk array. Their
database and investment in critical business information was in danger
of being lost. eNSYNC was able to quote the hardware, deliver and
setup a new Compaq ProLiant server from start to finish in only a
few days (we ordered the hardware on a Saturday!). The project included
assembling the hardware, loading the operating system, an Oracle
database engine, and moving over critical application files.
Paradigm Packaging realized that the dollar value they have invested in their
database is quite large and to recreate it from backups would potentially take
days or weeks. Add on top of that the need to continue processing transactions
to fill customers orders and Paradigm Packaging came to the conclusion that setting
up a new server was the smart alternative to loosing business.
What: The hardware was shipped
on short notice and a consultant was flown to the client site to
start the assembly process. All the required hardware arrived on
time (some of it was early). The consultant had all the skills needed
to setup the system from start to finish. Once the new system was
up and running an export of the current Oracle database was transferred
across the network and imported onto the new server. A few of the
tables were corrupt, but we were able to pull the missing information
from other backups and files. During this time the consultant also
copied over critical application code. Without it the client would
have lost all the money and effort put into customizing the application.
After the setup was completed a short testing phase began to verify the new setup.
The eNSYNC consultant stressed the need for testing before cutover. We wouldn't
want to take away the current production system until we had a viable alternative.
After testing passed, the production database was exported and the new information
was moved into the new production server.
In summary, the new server was much faster, more reliable, more redundant, and
met the goals and needs of the client. Everyone knew what was expected from the
very beginning and good communication between the client, consultant, and sales
staff helped make the project a success.
When: The project was started
on a Friday afternoon and the database was setup, configured, and
tested by the next Thursday. As part of the project, the IT staff
was trained on the use of the new server and was involved with hands
on tasks in implementing the new server.
Paradigm
Packaging
