eNSYNC Web Conferencing brings real-time online collaboration to any business, enabling employees, customers, and partners to conduct all types of conferences online in a common, flexible environment.

First-Time Users

If this is the first time you are using eNSYNC Web Conferencing, test your system compatibility and download the eNSYNC Web Conferencing client. This is done in just a few steps.

Step 1: Open the Web Conferencing Home Page by clicking the button >

Step 2: Click the New User button on the Welcome page.

Step 3: On the New User page, click Test.

The test checks that your system is compatible with eNSYNC Web Conferencing, downloads the eNSYNC Web Conferencing Console, and tests your network connection.

Joining a Conference through an E-Mail Invitation

Joining a Conference Through the Home Tab

To join an upcoming conference or a public conference through the web conferencing home page, click the Join Conference icon next to the name of the conference you want to join. Registered users can join conferences through the Upcoming Conferences and Public Conferences tables. Nonregistered users only have access to the Public Conferences table.

Q: I am unable to connect to the eNSYNC Web Conferencing Console/Login Page.

A: The eNSYNC Web Conferencing Console requires access to ports 7779 and 443. Please check your firewall settings to make sure you can access our web site. If you are unable to view this page, then your firewall is blocking the page. Please check with your system administrator for additional help.

Q: I can see the eNSYNC Web Conferencing Console, but when I try to join the conference the page keeps looping back.

A: Recent Microsoft Internet Explorer updates have turned pop-blocking on and ActiveX controls off. A small eNSYNC Web Conferencing Console client needs to be loaded onto your PC to join the conference. This software is downloaded through a pop-up window running an ActiveX control. Please check your browser settings to see if pop-ups and ActiveX controls are blocked. In some cases, you may be able to download the software directly from our library and skip this step. Please use this link to download the client.

Q: I still can't connect. What now?

A: Please follow this link to a web conference troubleshooting document. Many past issues are answered there.

System Requirements

Platform—Windows 98, Windows Me, Windows NT 4.0 SP 4 or higher, Windows 2000, Windows XP
Browser—Internet Explorer 5.5 or higher
Java—Enabled
Resolution—1024 x 768 pixels